How These Terms Apply to Your Account
These terms govern everything from how you fund your account to how you request a withdrawal. When you deposit using Touch 'n Go eWallet, Boost or GrabPay, the transaction is subject to both our payment processing rules and our general account terms. Deposits are credited once
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the payment provider confirms the transfer on their end — we do not control that confirmation window, but you can check the status in your account transaction history. Withdrawals go through an account verification step before they are released; this means we match the withdrawal destination
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to the wallet or bank account you registered with. If there is a mismatch, our support team will reach out to you directly. We may update these terms periodically. When a material change is made, we will notify you via the contact details on your account
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before the change takes effect. Continued use of the platform after that notice counts as acceptance. These terms are written for accounts operating in Malaysia. Whether your account is eligible depends on local law in your jurisdiction — access is available only where local law permits
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it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.